State Farm® Insurance Agent Matthew Raymond

"Excellent experience working with William during my insurance review. He thoroughly explained the policy details and helped me fully understand my coverage."

"We needed a tow, after a break down at 20 below 0. Matthew Raymond State Farm promptly answered the call with simple instructions to get help. They reimbursed our expense (which was covered) promptly upon receipt. With their professional and personal customer relations, our experience with this company relieved the stress that could have been. Matthew Raymond Insurance gets our recommendation with no reservations."

"Casey took great care of us and has had nice follow ups since we switched to State Farm. Our onboarding appointment was relaxed, informative and a nice touch."

"Great service. Thoughtful and personal."

"Willy is awesome and answered all my questions."

"Ryan, Kamilah & staff are amazing, kind and always willing to help."

"Great knowledgeable customer service."

"I had an amazing experience working with Matt Raymond at State Farm. He was incredibly patient, kind, thorough, and always quick to respond. It’s clear he truly loves what he does and he’s very good at it. Matt helped me choose a life insurance policy that fits both my current needs and long-term goals, giving me peace of mind that my family is well taken care of. He also provided thoughtful guidance on tax-advantaged ways to support my kids now and set them up for financial success as they grow into adulthood. I highly recommend Matt to anyone looking for an insurance agent who is knowledgeable, attentive, and genuinely invested in helping you make the best decisions for your future!"

"Matthew Raymond responds quickly and professionally. The insurance is a good price and they communicate so clearly!"

"I had an absolutely wonderful experience here — the service was outstanding from start to finish, and every single person I interacted with was genuinely kind, knowledgeable, and professional. The atmosphere felt warm and welcoming the moment I walked in, and it’s clear they truly care about making people feel comfortable and well taken care of."

"Amazing and efficient experience!"

"Matt's office is a friendly and inviting environment. I started doing business with Matt because the former agent retired and my account was transferred to his new franchise. This was several years ago. I've been impressed by his presence in the community and the way he and his team put people first. He checks in with me at least annually to see if there is anything changing in life that needs to be addressed. Initially when I connected with him I only cared about getting the cheapest coverage for my home and auto, but as life changed so did my needs and concerns. His office continues to to look for ways to be of service and save money. As our family had new drivers and changed between vehicles, there was guidance and recommendations that went beyond what I would expect from a seller of insurance. Looking to buy a new car and negotiate the best price, Matt has a checklist of items he likes to share to get you the car you want and have a more powerful negotiating stance position. Speaking of service, he and multiple agents, including Kendall(spelling?), have helped my family approach investing. I had gone it alone for years and had done my Roth IRA wrong or just not making the money it should. Long ago I put it in a Roth IRA savings account with one of the local credit unions and it stagnated, not keeping up with inflation. Matt helped me transition it to an indexed fund to drive the growth of my IRA, and also advised on how I could contribute to retirement every year for the Roth, as long as I did the correct tracking and tax filing. After being very happy with that and a regular market investment account setup, the team there has helped me establish long term accounts for my kids too. His team will take you through all your investing questions and help position you for success. Overall great team and service oriented."

"Matthew Raymond and his team are a pleasure to work with."

"Great experience. Emmy was very personable and professional. It’s clear they care about meeting client needs."

"My most recent visit to State Farm was absolutely amazing. Kendal has the best customer service I have ever seen in a really long time. While I was talking about very important personal topics surrounding my insurance she handled it with tact and care. She made getting my insurance less of a headache and feel more like catching up with an old friend."

"Emmy and Matthew were super helpful and knowledgeable. You can tell how passionate they are about their career and they were super responsive after I reached out, something I don't see often in Fairbanks. I switched over for auto, home and business insurance and they helped me bundle and save, thanks guys!"

"I've had good experience transferring from lower 48 agent to William here. He's attentive and answers questions well. And is connected to the city so can make good recommendations for Alaska specific details."

"Emmy Hale was great help! She was professional, polite, and great at explaining everything I didn't understand. I would highly recommend this location and there agents over anywhere else in town for my insurance needs. Thanks Emmy!"

"Easy and effective to follow with the app and service provided is wonderful."

"Super easy to work with, friendly, and patient with a first time car owner."

"Great experience Willy was fantastic, great customer service at every interaction"

"It’s always smooth when I go in to change or start a new policy or have any questions about my insurance. The agents are always super helpful and communicate well!"

"Kendal has provided an exceptional service! Highly recommend her for anyone who is looking for insurance coverage! She is very polite, professional, attentive, respond quickly and so much more. I am from California and trying to help my son with getting an auto insurance since he is base at Fairbanks in the Airforce. I tried to call another StateFarm in Fairbank prior but were asked to send a text per their voicemail. Long story short, I wasted couple of my days waiting so I decided to explore another StateFarm office and came across Kendal with one call. Thank you Kendal!"

"Everytime I walk into the office, I am greeted almost instantly with a friendly face, they always offer me coffee or water, and treat me with respect and courteousness. Highly recommended"

"My friends have recommended them to me. They are very professional. Their customer service is great."