State Farm® Insurance Agent Matthew Raymond
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
David Woo
December 15, 2025
"Friendly and helpful with competitive pricing"
"Thank you for the review David, we’re here to help!"
Anna Hale
December 12, 2025
"Great knowledgeable customer service."
"Thank you for the review Anna!"
Blake Essig
November 21, 2025
"I had an amazing experience working with Matt Raymond at State Farm. He was incredibly patient, kind, thorough, and always quick to respond. It’s clear he truly loves what he does and he’s very good at it. Matt helped me choose a life insurance policy that fits both my current needs and long-term goals, giving me peace of mind that my family is well taken care of. He also provided thoughtful guidance on tax-advantaged ways to support my kids now and set them up for financial success as they grow into adulthood. I highly recommend Matt to anyone looking for an insurance agent who is knowledgeable, attentive, and genuinely invested in helping you make the best decisions for your future!"
"Thank you Blake, it is a pleasure to work with you and your family. I'm happy to help in any way possible as your pursue your goals. I hope you have a wonderful day!"
Jacob Lesan
November 20, 2025
"Matthew Raymond responds quickly and professionally. The insurance is a good price and they communicate so clearly!"
"Thank you, Jacob! I'm happy to hear that you appreciate our quick and professional service. It's great to know that our clear communication and competitive pricing have met your needs. If you ever have more questions or need assistance, feel free to reach out!"
Jimmy Lydon
November 19, 2025
"I had an absolutely wonderful experience here — the service was outstanding from start to finish, and every single person I interacted with was genuinely kind, knowledgeable, and professional. The atmosphere felt warm and welcoming the moment I walked in, and it’s clear they truly care about making people feel comfortable and well taken care of."
"Thank you Jimmy, I appreciate your review. Have a great day!"
Sarai Gomez
November 13, 2025
"Amazing and efficient experience!"
"Thank you, Sarai! I'm happy you had an amazing and efficient experience with us. We’re committed to providing top-notch service. Let us know if we can assist you with anything else!"
Walker Wheeler
November 9, 2025
"Matt's office is a friendly and inviting environment. I started doing business with Matt because the former agent retired and my account was transferred to his new franchise. This was several years ago. I've been impressed by his presence in the community and the way he and his team put people first. He checks in with me at least annually to see if there is anything changing in life that needs to be addressed. Initially when I connected with him I only cared about getting the cheapest coverage for my home and auto, but as life changed so did my needs and concerns. His office continues to to look for ways to be of service and save money. As our family had new drivers and changed between vehicles, there was guidance and recommendations that went beyond what I would expect from a seller of insurance. Looking to buy a new car and negotiate the best price, Matt has a checklist of items he likes to share to get you the car you want and have a more powerful negotiating stance position. Speaking of service, he and multiple agents, including Kendall(spelling?), have helped my family approach investing. I had gone it alone for years and had done my Roth IRA wrong or just not making the money it should. Long ago I put it in a Roth IRA savings account with one of the local credit unions and it stagnated, not keeping up with inflation. Matt helped me transition it to an indexed fund to drive the growth of my IRA, and also advised on how I could contribute to retirement every year for the Roth, as long as I did the correct tracking and tax filing. After being very happy with that and a regular market investment account setup, the team there has helped me establish long term accounts for my kids too. His team will take you through all your investing questions and help position you for success. Overall great team and service oriented."
"Thank you Walker, it’s great to see you and your family succeed on the path you’ve worked to build. I’m happy to be part of the process and will do my best to help you any way that I can."
Jenifer Wheeler
November 9, 2025
"Matthew Raymond and his team are a pleasure to work with."
"Thank you Jenifer!"
Sarah Haley
November 1, 2025
"Great experience. Emmy was very personable and professional. It’s clear they care about meeting client needs."
"Thank you for your review, Sarah! I'm happy to know you had a great experience with Emmy. Our team is committed to meeting your needs with professionalism and care. Let us know if there's anything else we can assist you with!"
Alex Mendoza
October 31, 2025
"My most recent visit to State Farm was absolutely amazing. Kendal has the best customer service I have ever seen in a really long time. While I was talking about very important personal topics surrounding my insurance she handled it with tact and care. She made getting my insurance less of a headache and feel more like catching up with an old friend."
"Hi Alex, I'm so happy to hear you had a great experience. Kendal is wonderful and I'm glad that she took great care of you. I hope you have a great day!"
vincent guy
October 30, 2025
"Emmy and Matthew were super helpful and knowledgeable. You can tell how passionate they are about their career and they were super responsive after I reached out, something I don't see often in Fairbanks. I switched over for auto, home and business insurance and they helped me bundle and save, thanks guys!"
"Vincent, thank you for your fantastic feedback! I'm happy to hear that Emmy and I could assist you with your insurance needs and provide a seamless experience. It's great to know you appreciated our responsiveness and passion. If you have any more questions or need further assistance, feel free to reach out anytime!"
Zachary Morris
October 10, 2025
"I've had good experience transferring from lower 48 agent to William here. He's attentive and answers questions well. And is connected to the city so can make good recommendations for Alaska specific details."
"Thank you for the review Zachary! I'm glad Willy was able to take care of you well. "
Daniel Gallegos
September 26, 2025
"Emmy Hale was great help! She was professional, polite, and great at explaining everything I didn't understand. I would highly recommend this location and there agents over anywhere else in town for my insurance needs. Thanks Emmy!"
"Thank you, Daniel! I'm glad to hear that Emmy provided such excellent assistance. We appreciate your recommendation and are happy to be your choice for insurance needs. If you have any questions or need further assistance, feel free to reach out!"
Maggie Yang
September 24, 2025
"Easy and effective to follow with the app and service provided is wonderful."
"Thank you, Maggie! I'm happy to know you found the app easy to use and the service wonderful. We’re committed to making your experience as smooth as possible. Let us know if there's anything else we can assist you with!"
Wil K
September 24, 2025
"Super easy to work with, friendly, and patient with a first time car owner."
"Thank you for your feedback, Wil! I'm glad your first-time car ownership experience with our team was smooth. If you have any questions or need assistance, feel free to reach out. We're here to help!"
Kam LSP
September 23, 2025
"Willy is awesome!"
"Thank you for the review!"
Brandon Johnson
September 22, 2025
"Great experience Willy was fantastic, great customer service at every interaction"
"Thank you, Brandon! We're glad you had a great experience with Willy and received excellent service. Our team is dedicated to support and happy to meet your expectations. If you need anything else, feel free to reach out!"
Jake Cole
September 10, 2025
"It’s always smooth when I go in to change or start a new policy or have any questions about my insurance. The agents are always super helpful and communicate well!"
"Thank you Jake, I appreciate your feedback and the team and I will do our best to keep the process easy for you."
Coboobo
August 22, 2025
"Claim and policy review made clear."
"Thank you for your review!"
Meuy Khaoone
August 20, 2025
"Kendal has provided an exceptional service! Highly recommend her for anyone who is looking for insurance coverage! She is very polite, professional, attentive, respond quickly and so much more. I am from California and trying to help my son with getting an auto insurance since he is base at Fairbanks in the Airforce. I tried to call another StateFarm in Fairbank prior but were asked to send a text per their voicemail. Long story short, I wasted couple of my days waiting so I decided to explore another StateFarm office and came across Kendal with one call. Thank you Kendal!"
"Thank you for the review and welcome to the agency! If you need anything well. E here for you."
mom2kaieli
August 17, 2025
"Everytime I walk into the office, I am greeted almost instantly with a friendly face, they always offer me coffee or water, and treat me with respect and courteousness. Highly recommended"
"Thank you! I'm happy to hear that you feel welcomed and respected whenever you visit our office. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Mike Ricks
July 25, 2025
"Casey made switching our insurance and setting up homeowners coverage easy and smooth. He was friendly, responsive, and really took the time to walk us through everything. Highly recommend!"
"Thank you for your review, Mike! I'm happy to hear that Casey made the process of switching your insurance and setting up coverage easy and smooth. It's great to know that his friendly and responsive approach made a positive impact. We appreciate your recommendation! Let us know if there's anything else we can assist you with."
Steven Lohry
July 22, 2025
"Had a great experience, great customer service and helped me find ways to save!"
"Thank you for the feedback Steven!"
Joshua Yang
July 21, 2025
"My friends have recommended them to me. They are very professional. Their customer service is great."
"Thank you, Joshua! I'm happy to hear that our professionalism and customer service met your expectations. We appreciate your friends recommending us and look forward to assisting you with any insurance needs. Let us know if there's anything else we can do for you!"
Lindy Jones
July 16, 2025
"Highly recommend!"
"Thank you, Lindy! I'm happy to know you highly recommend our services. If you ever have any questions or need assistance, feel free to reach out. We’re here to help!"