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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jake Williams

Jake Williams

April 21, 2026

5  out of  5
rating by Jake Williams
"Great experience, William was efficient and knowledgeable"
We responded:
"Thank you for the review Jake, I'll share your comments with William. "
Profile photo of Jenna Williams

Jenna Williams

April 21, 2026

5  out of  5
rating by Jenna Williams
"Very helpful and willing to explain policies in plain term"
We responded:
"Hi Jenna, I'm glad William explained things and got to know you guys better. "
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Michaela Craft

April 19, 2026

5  out of  5
rating by Michaela Craft
"Best State Farm agent in town!!! The customer service is top notch at Matthew Raymond's office and the products offered are unbeatable."
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Jeremy Happold

April 16, 2026

5  out of  5
rating by Jeremy Happold
"Very friendly and knowledgeable! Will be back to talk again."
We responded:
"Thank you Jeremy!"
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Brandon “Desmehn” Riley

April 10, 2026

5  out of  5
rating by Brandon “Desmehn” Riley
"Emmy at the front desk was very communicative and made the insurance process very simple."
We responded:
"Thank you for the review Brandon, I’m glad to hear Emmy did a wonderful job for you."
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Anika Martinet

April 10, 2026

5  out of  5
rating by Anika Martinet
"Very helpful and knowledgeable staff at this location. Casey is great!"
We responded:
"Thank you for your feedback Anika, I’ll share your comments with Casey. "
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Erin Tomson

April 8, 2026

5  out of  5
rating by Erin Tomson
"The staff are so friendly and knowledgeable! They explain policies well, answer questions, and don’t try to upsell you on things you don’t really need for your circumstances. We’re very happy with them."
We responded:
"Thank you for your review, Erin! I'm glad to hear that our team has been able to provide you with friendly and knowledgeable service. We always aim to offer clear explanations and ensure our recommendations fit your needs. Let us know if there's anything else we can assist you with!"
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Gregg Baumann

April 7, 2026

5  out of  5
rating by Gregg Baumann
"Emmy treats us very professionally and kindly, thanks."
We responded:
"Thank you, Gregg! I'm happy to hear that Emmy provided you with professional and kind service. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist with!"
Profile photo of Christine DiCurti

Christine DiCurti

April 2, 2026

5  out of  5
rating by Christine DiCurti
"Matthew Raymond is always available if we have questions. He reviews our accounts yearly and has suggestions if he thinks we can get more discounts on our accounts and also if he feels we need to increase coverage on something. Always very personable. The office staff is always responsive to any questions and willing to help. Thanks"
We responded:
"Thank you for the kind review Christine, it's always a pleasure to meet with you and to make sure we have everything correct on your coverage and discounts. I hope you have a great day!"
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Caitlin Schnaidt

March 26, 2026

5  out of  5
rating by Caitlin Schnaidt
"I was so grateful for Kortni's help. I needed instantaneous insurance for my business and she was so professional, friendly, knowledgeable, and helpful. I had done some insurance shopping and spoken with a few other businesses prior to going with State Farm. I was quoted higher amounts and told it could take weeks for my insurance to go into effect form other businesses. Kortni was thorough, made sure she understood my specific needs, and still had everything done within a quick and efficient 30 minute phone call. I am completely satisfied with my experience and will absolutely be using this specific State Farm office for any future insurance needs."
We responded:
"Caitlin, thank you for your review. I’m glad that Kortni took care of you and helped make the experience efficient ."
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Karen Joubert

March 24, 2026

5  out of  5
rating by Karen Joubert
"Very professional and friendly"
We responded:
"Thank you, Karen! I'm happy to know you found our service both professional and friendly. We’re committed to providing the best experience possible. Let us know if you need anything else!"
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Vinson Waldschmidt

March 23, 2026

5  out of  5
rating by Vinson Waldschmidt
"Always professional and appreciate being local in Fairbanks!"
We responded:
"Thank you Vinson, we appreciate you as well. I hope you have a wonderful day!"
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Drew Dingmann

March 20, 2026

5  out of  5
rating by Drew Dingmann
"I have been with them for a few years now. They are always helpful and it is so handy having someone I can call and get quick service."
We responded:
"Thank you, Drew! I'm happy to know that our service has been consistently helpful for you over the years. It's great to be your go-to for quick and reliable assistance. Let us know if there's anything else we can do for you!"
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Emily Pilkinton

March 19, 2026

5  out of  5
rating by Emily Pilkinton
"Kendal is great to work with, super personable and walked me through all the questions I had!"
We responded:
"I’m glad to hear Kendal took wonderful care of you, have a wonderful day!"
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Tim Motis

March 18, 2026

5  out of  5
rating by Tim Motis
"Great service at Matt Raymond State Farm. They really understand how to treat customers correctly! Matt is wonderful!"
We responded:
"Thank you, Tim, it was great to meet with you today."
Profile photo of Rufus Scipio

Rufus Scipio

March 17, 2026

5  out of  5
rating by Rufus Scipio
"Good experience!"
We responded:
"Thank you, Rufus! I'm happy you had a good experience with us. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
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William Kasprzycki

March 10, 2026

5  out of  5
rating by William Kasprzycki
"Very informative & worth talking to about any insurance or financial needs"
We responded:
"Thank you for the review William!"
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Nichole Elarton

February 27, 2026

5  out of  5
rating by Nichole Elarton
"Switched to this office from another local office after their total incompetence reference a billing issue; spoke with Willy who had the problem identified with a solution in progress quickly. He sat with us, explained all of our policies and ensured we had coverage that was appropriate. Highly recommend this office and grateful for their professionalism."
We responded:
"Thank you Nichole, I'm glad Willy took great care of you. If you need anything just let me know. "
Profile photo of Melanie Gonzalez

Melanie Gonzalez

February 26, 2026

5  out of  5
rating by Melanie Gonzalez
"I would like to take a moment to recognize the outstanding service provided by State Farm. Their professionalism, knowledge, and dedication truly reflect their high standards. I appreciated how thoroughly investment options were explained, answers to all of my questions, and ensures I feel confident in the decisions I’m making regarding my policies. I have never felt rushed or overlooked. Instead, I feel genuinely valued as a client. Their responsiveness, attention to detail, and commitment to excellent customer service make them a tremendous asset to the State Farm organization. I sincerely appreciate their hard work and would highly recommend them to others seeking reliable and trustworthy insurance guidance. Thank you for maintaining such high-quality representatives within your association."
We responded:
"Thank you for your review Melanie, it was great to meet with you today and to discuss your goals. I look forward to helping you achieve everything on your list."
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Garrick Solo

February 25, 2026

5  out of  5
rating by Garrick Solo
"Have been here for many years best rates amd the best people"
We responded:
"Thank you Garrick, it’s a pleasure working with you and I hope you have a great day!"
Profile photo of Ray Klos

Ray Klos

February 20, 2026

5  out of  5
rating by Ray Klos
"Super happy with them."
We responded:
"Thank you Ray, the team and I will do our best for you. Have a great weekend!"
Profile photo of Jillian (Jewlzs)

Jillian (Jewlzs)

February 14, 2026

5  out of  5
rating by Jillian (Jewlzs)
"Everything was explained to me in a way I understood!"
We responded:
"Thank you, Jillian! I'm happy to know that everything was explained clearly for you. Our office is committed to making sure our customers feel informed and comfortable. Let us know if there's anything else we can assist you with!"
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William Duffield

February 12, 2026

5  out of  5
rating by William Duffield
"I did not end up purchasing a policy from State Farm, but I was extremely pleased with the communication and friendliness after requesting a quote. Kortni was courteous and took care of my needs very quickly."
We responded:
"Thank you, William! I'm happy to hear that you appreciated the communication and friendliness from our team. Kortni is indeed wonderful at ensuring everyone's needs are met swiftly. If you ever have any questions or need assistance in the future, feel free to reach out. We're here to help!"
Profile photo of Bianca Rogers

Bianca Rogers

February 11, 2026

5  out of  5
rating by Bianca Rogers
"Excellent Review!!! Thank you!!"
We responded:
"Thank you for the review Bianca, it was great to see you today!"
Profile photo of Kim Lebert

Kim Lebert

February 7, 2026

5  out of  5
rating by Kim Lebert
"Matt was very helpful and explained all our options clearly. Excellent service!"
We responded:
"Thank you for the review Kim, it was a pleasure to meet with you and your daughter today."